Is there a contract? Can I cancel?
No long-term contract. Paid review plans and the Managed website plan are month-to-month, and you can cancel anytime. Own it is a one-time website purchase, not a subscription.
Do you need my Google password?
No. You add RingKeel as a manager on your Google Business Profile. You keep ownership and can remove our access anytime. We can only post after access is set up and your service is active.
When do the 30 free days start, and what happens after?
Your free proof starts when the RingKeel team turns on review replies, not when you share access. At day 30, service pauses until you choose to pay. No card is needed, nothing is charged automatically, and signing up does not start a subscription.
Who writes the replies?
Replies are drafted with AI-assisted tools and checked by the RingKeel team before they post, in the voice you approve at setup. Prefer to approve replies to negative reviews first? Just say so.
Do you text or email my customers for reviews?
Not automatically. We set up your Google review link and post-job wording for you to approve once. You share it with customers after each job.
Can you guarantee more reviews or a higher ranking?
No. We make asking easier and handle the replies, but customers decide whether to leave a review. We never buy, write or invent reviews, and we don't promise rankings.
What's the difference between the two website options?
Build it yourself: type your business name, get a first draft shaped for your kind of business, and change anything by telling Keel AI what you want. It's free to build and preview. Have us build it: the RingKeel team designs, writes and launches a custom site for you from a fixed written quote.
Is the website builder only for trades?
No. Google review replies are aimed at home-service trades such as HVAC, plumbing, electrical, pest control and locksmiths. The website builder is open to any business, organization or project anywhere in the world: shops, cafés, churches, nonprofits, portfolios, blogs, events and more.
What's the difference between Own it and Managed?
Own it is $99 once. You get the site with full rights, and RingKeel does not manage it afterward. Managed is $50 to publish plus $70/month and includes hosting, edits and updates, support and security. Both start in the free builder. Paid publishing is coming soon.
Do you work outside the US?
Yes. We work remotely with clients anywhere. The website builder works worldwide, and review replies work for any business with a Google Business Profile.